A comprehensive range of additional professional and legal services tailored to meet your unique business and personal needs.
We support clients in organizational strategy development, design of structures, operational integration, process management implementation and Change Management for transformation from functional to process-oriented setups.
We conduct comprehensive strategic analyses, identify strategic options, develop mission and vision, set strategic objectives, build business models, position companies competitively and create value-based management systems including scorecards and reporting structures.
Our services include process mapping, efficiency measurement systems, benchmarking and cost and process optimization for improved operational performance.
We support market research, competitor analysis, needs assessment and business model development for new products and services including operational and organizational structuring.
We provide recruitment services, policy development, performance management frameworks, job analysis, role profiling, staff rationalization and HR governance tools.
Our expertise includes designing customer contact strategies, contact center development, client retention strategies, loyalty programs and customer service training programs.
All training is in-house and tailored, covering change management, project management, performance management, customer service culture, leadership, communication, teamwork and empowerment.
We support leadership development, corporate governance systems, organizational culture strengthening, conflict resolution, succession planning and structural alignment.
• Entrepreneurship, Rural & Community Development Planning
• Mentoring Programmes for Small Business Start-ups & Youth
• Business Plan Preparation Expertise